Contact Heritage Pitara

The Boutique Floor, wherever you are.

Choosing handloom online is an act of trust. Ask careful questions before bringing a textile into your wardrobe.

Response rhythm

Here to help, personally and thoughtfully

For active product selection, WhatsApp is the fastest route. For orders, policy, payment, damage claims or documentation, email gives the cleanest record for follow-through.

During exhibitions, dispatch windows and stock checks may take longer. We will state the position plainly.

Product walkthrough

Drape, texture and blouse help

Use this route before checkout when you want to inspect fall, lustre, reverse side, border scale, sheerness or blouse pairing.

India WhatsApp
USA and diaspora patrons

Choosing from afar

Ask for product videos, secure muslin packing guidance, international shipping support and wedding or festive styling advice.

Call USA Support
Order and policy support

Clear records for serious matters

For payment confirmations, dispatch questions, eligible damage claims or policy documentation, email the support desk with your order number and clear details.

Email Support
Help us help you faster

When contacting us about an order, please include your order number, the email or phone number used at checkout, and a short description of your question. For product-related concerns, screenshots or photos are also helpful.